Drive ecommerce and brand to assist their customer with a Personal Shop Virtual Assistant able to support customers with 80% of requests and create a new sales channel thru Conversational Commerce selecting right products for each client
LEARN FROM YOU CLIENTS, LISTEN WHAT THEY ARE ASKING AND SAYING YOU AND EMPOWER YOUR CUSTOMER EXPERIENCE WITH CONVERSATIONAL DATA LAKE. MOVE FROM CUSTOMER EXPERIENCE TO A HOLISTIC CUSTOMER EXPERIENCE MANAGEMENT
You know that Conversational Commerce..
..is able to increase sales of more than 30%, discover the potential of a new channel to engage your customers and collect their preferences and sales intentions
Empower your Customer care
Reduce human effort to manage customers requests of more than 60% thanks to Virtual Assistant and learn using data collected during conversations about preferences and customer requests
With an hybrid approach increase your sales
Understand customer intent and select the right agent (Sales or Support Agent) to optimize resources and opportunities