Milan office

Bastioni di Porta Nuova 21
Milano 20121
Italy

Give to your Passenger a new way to communicate

Move Passengers support to the next level with a Virtual Travel Assistant able to manage +90% of customer requests and reduce customer service costs of +50%. Know your customers and support them following their profiles

90%

VAs Understanding/Automation

-40%

Customer Service Costs

LEARN FROM YOU CLIENTS, LISTEN WHAT THEY ARE ASKING AND SAYING YOU AND EMPOWER YOUR CUSTOMER EXPERIENCE WITH CONVERSATIONAL DATA LAKE. MOVE FROM CUSTOMER EXPERIENCE TO A HOLISTIC CUSTOMER EXPERIENCE MANAGEMENT

Omnichannel approach

Reduce in 90 days emails and calls to Contact Center of 30% thanks to a Travel Virtual Agent (Enuan Chatbot) integrated with systems and able to manage all your contact channels in only one platform.

Drive your requests to a powerful platform

Be different than your competitors, be available for your customers and listen what they are asking to learn the best approach for each profile with incredible results for retention and sales

Empower your company using conversational data

Use the data of the interactions with your customers to analyse and take data drive decisions for your business

350

Intents

3

Channels

900k

Interactions